All items are custom made to order just for you! Because production times may vary, please check each individual product listing for the approximate turnaround time and estimated ship date.
Have questions or ready to get started on your custom order? We’d love to help! Email us at info@custommerchcompany.com and our team will be happy to assist you.
RETURNS/EXCHANGES
***Please note- During this time, we will not be accepting returns. All sales are final. We hope to resume our normal business procedures as soon as possible. Thank you for understanding.
All sale items, holiday merchandise, deal of the day and undergarments are final sale. Merchandise that is paid using AfterPay will have 6% deducted if returned.
Please note: If items are deemed to be washed, worn, or misused, items will be sent back at buyers' expense. All products must include all parts. In addition, we cannot exchange or refund any shoes that have been worn outside or have visible wear.
QUESTIONS
Email us at Info@custommerchcompany.com
Our hours of operation are 9am to 5pm (EST), Monday thru Friday.
Please allow 24-48 hours for a response. We apologize for any delay in reply over the non-working hours.
Thank you for shopping with Custom Merch Company
